voter dialogue

Maintaining an ongoing dialogue with targets voters is central to any campaign. The most effective way to do this - and one with a zero marginal cost - is by email. We provide an industrial strength application, based on the leading ListServ engine and augmented by layers of extra features developed by haecceitas specially for the political sector.

Our service is fully managed, such that the campaign avoids upfront investment and maintenance of technology - yet enjoys an enterprise level service, backed by day to day support from haecceitas. In addition, we offer two levels of service; this represents a real saving for smaller teams or any campaign operating in 'peacetime'.

more features, more benefits, more results

We provide an unrivalled range of features as standard.

1. Complete range of mailing lists

Campaigns may set up any number of services, including:

• literature distribution to voters
• discussion groups, both moderated and unmoderated, for opinion formers
• email retrieval of archived leaflets and newspapers
• autoresponders to answer frequently asked questions.

Each list can be available to everyone, limited to a smaller group of voters or even available to activists only; posting to a list can be similarly restricted. We can also import details from existing databases or spreadsheets at any time.

2. Users are in control

People can choose how they want to work. Messages can be received, new content posted and instructions issued (e.g. to suspend membership during a vacation) by the method that they find most convenient:

• separate email for each new message
• regular email with a digest of messages
• email with an index of messages, before retrieving those of interest
• an easy to use web site, branded to match existing campaign literature.

Users can choose to receive HTML or text emails. They may browse and search an archive of messages, using powerful fuzzy logic and 'sounds like' features. They may also choose only to receive material on certain topics.

3. No viruses, no spam, no leaks

The system has a number of security features built in as standard - and the ability to switch on many more:

• full virus checking of all messages at server level
• spam protection that works - our server liaises with thousands more
• several ways to identify users, balancing security with convenience
• requirement to confirm subscriptions by email, avoiding fake sign ups
• ability to hide subscriber details, preventing email harvesting.

It is also possible to block subscriptions from certain domains or, alternatively, to give them automatic access (e.g. we might pre-authorise any email with a campaign address). You may also filter content for offensive words and block attachments of certain types, such as executable files.

A limit may also be placed on the size of individual messages or the total number posted in a given period.

4. Useful information for your campaign

The team can use the system to obtain information relevant to the rest of the campaign. It might, for instance, require all potential subscribers to fill out a questionnaire or download regular analyses of how people are using its lists.

Bounced messages are handled automatically and a full log maintained.

fully managed service, so you concentrate on the campaign

Keeping the service operating at peak performance is the responsibility of haecceitas: everything is fully managed by our engineers and account team, allowing your staff to get on with running the campaign.

No other company offers the same levels of security and reliability - and our servers can easily cope as your campaign grows. Indeed, as we offer a service level guarantee, haecceitas provides software and hardware upgrades at no cost to the campaign.

It is also possible to switch from our Optimum to Premium service without penalty at any time. The services differ only in the speed in which messages are delivered and, consequently, we suggest that a campaign begins with the Optimum service and upgrades to Premium when required.

> price on application.